Wednesday, May 27, 2009
Under the pump ...
Wednesday, May 13, 2009
Review Cycles
I figure, a huge proportion of time spent working late nights on consulting jobs is all down to review cycles. I am at a client site right now, and the junior consultant on the project has just waited from 7pm to midnight for the engagement manager to come back with comments so she can progress the work. Don’t get me wrong, the engagement manager isn’t skiving off – she is really busy herself, but just didn’t have time to get to it. As a result, the poor junior has been stuffing around for hours. I tried to help, but couldn’t sufficiently get into my manager’s head.
When I get to the point of managing projects, I don’t want to leave my juniors hanging – I know how frustrating it is. My hypothesis (well, one I have read about) for why it occurs is the crest of ignorance. Essentially, juniors don’t know enough, and work can only be progressed by people with knowledge. Given the typical structure of a project team, with an inevitable green consultant or two, there doesn’t seem to be a way around this.
Has anyone else come across this problem?